From April 2 to April 7, a devastating mix of severe storms, tornadoes, and flooding swept across the Midwest and Southeast, leaving a trail of destruction and despair in its wake. In the face of such unimaginable hardship, communities in Arkansas, Illinois, Indiana, Kentucky, Missouri, Mississippi, Tennessee, and Texas are struggling to cope with the aftermath. To help alleviate the suffering, Regions Bank is launching a comprehensive relief effort, providing a range of assistance programs to support those affected.
The Commitment of Regions Bank
“For many, recent storms have been life-altering; first and foremost, our hearts are with each and every person experiencing loss of any kind,” said Kate Danella, head of Regions’ Consumer Banking Group. “Our teams are part of these communities, and we’re ready to listen to customers’ unique needs and offer solutions to help them get through this time.”
Regions Bank is committed to providing assistance to individuals and businesses affected by the disaster. To this end, the bank is offering the following programs:
- Regions Mortgage Disaster Relief Purchase and Renovation loan programs
- ATM fee waivers for non-Regions customers
- Waived check-cashing fees for FEMA-issued checks
- Payment deferrals for credit card holders
- Business loan payment deferrals
- Penalty-free CD withdrawals
- Interest rate discounts on personal and auto loans
Specific Assistance Programs
Communities in Arkansas, Illinois, Indiana, Kentucky, Missouri, Mississippi, Tennessee, and Texas will have special options open to them for a limited time. These programs include:
- Regions Mortgage Disaster Relief Purchase and Renovation loan programs
- ATM fee waivers for non-Regions customers
- Waived check-cashing fees for FEMA-issued checks
- Payment deferrals for credit card holders
- Business loan payment deferrals
- Penalty-free CD withdrawals
- Interest rate discounts on personal and auto loans
Additional Relief Measures
Regions Bank is also taking steps to support its customers beyond the initial relief programs. These measures include:
“Regions customers can call 1-800-221-7471 for help with personal loans, credit cards, lines of credit, mortgage, or home equity line of credit.”
No check-cashing fees will be charged for FEMA-issued checks when cashed in a Regions branch. Personal and business loan payment assistance is available. Payment deferrals are available for current credit card holders.
The bank is offering special discounts, loan programs, and fee waivers to support those affected by the disaster. These discounts and waivers are available for up to 90 days, expiring July 15, 2025. Customers can take advantage of these programs by visiting a Regions branch or by phone.
Interest Rate Discounts
Regions Bank is also offering interest rate discounts to customers affected by the disaster. These discounts include:
- Interest rate discount of up to 0.50% on new personal unsecured loans
- Interest rate discount of up to 0.50% on non-business auto loans
These discounts are available for up to 90 days, expiring July 15, 2025. Customers can apply for these discounts by visiting a Regions branch or by phone.
Payment Assistance
Regions Bank is offering payment assistance to customers affected by the disaster. This assistance includes:
- Payment deferrals for credit card holders
- Business loan payment deferrals of up to 90 days
These payment assistance programs are available for up to 90 days, expiring July 15, 2025. Customers can apply for these programs by visiting a Regions branch or by phone.
CD Withdrawals
Regions Bank is offering penalty-free CD withdrawals to customers affected by the disaster. These withdrawals include:
- One penalty-free CD withdrawal is available upon request (unless within seven days of issuance or renewal) for up to 90 days
These CD withdrawals are available for up to 90 days, expiring July 15, 2025. Customers can apply for these withdrawals by visiting a Regions branch or by phone.
ATM Fee Waivers
Regions Bank is waiving ATM fees for non-Regions customers using Regions ATMs in the impacted areas for seven days beginning April 15, 2025. No check-cashing fees will be charged for FEMA-issued checks when cashed in a Regions branch.
Phone Support
Customers can call 1-800-221-7471 for help with personal loans, credit cards, lines of credit, mortgage, or home equity line of credit.
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